Fill out the form below to submit Handpiece Repair Request to Prime Dental Supply. We will send you a Prepared Shipping Label via Email. Available for U.S. customers only.
Please note the following Handpiece warranty terms:
This warranty covers manufacturing defects only and does not cover defects resulting from abuse, accidents, misuse, improper handling, cleaning, care or maintenance. Damage resulting from the use of chemicals, cleaners, disinfectants or sterilization is not covered under this warranty nor is normal wear and tear. Failure to follow or observe our operating/use, maintenance and/or installation instructions voids this warranty as does the use of non-authorized parts and repairs made by an unauthorized repair facility.
The warranty for a replacement turbine begins on the date of insertion into your Handpiece. Each warranty period begins at the invoice date. All warranty claims will be void due to neglect, lack of proper maintenance or improper handling.
Liability is limited to repair or replacement of the defective part(s) or products at our sole discretion. All other liabilities, in particular liability for damages, including, without limitation, special, exemplary, consequential or incidental damages are excluded.
This warranty is in lieu of all other warranties, expressed or implied, including ANY IMPLIED warranties of merchantability or fitness for a particular purpose. no employee, representative or dealer is authorized to change this warranty in any way or to grant any other warranty.
Warranty repairs: Parts repaired or replaced on a product that is in warranty will be warranted for the duration of that product’s original warranty.
Non-Warranty Repairs: The warranty on parts either repaired or replaced on an out-of-warranty product will cover the repaired part only and will be for the time frame of a new parts warranty period.
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